This week, Facebook invited a small group of journalists — which didn’t include TechCrunch — to look at the “war room” it has set up in Dublin, Ireland, to help monitor its products for election-related content that violates its...
You’ve probably seen #TBT or “Throwback Thursday” before. Maybe it was an embarrassing yearbook photo from a high school friend. Maybe it was a an Instagram post from your mom of that vacation you took last year. Maybe it was even just...
Facebook targeting tools and resources are so effective that they’ve earned the platform billions in advertising revenue. More than two billion people use Facebook, Instagram, Messenger, or WhatsApp every day. That allows Facebook to collect a trove of information about...
You’ve heard the buzz. Chatbots will replace mobile apps. Chatbots will replace email marketing. Chatbots will replace customer care agents. Chatbots will cut your costs and increase your revenue. And they’re gonna do it all while you sleep. There’s a...
Ticketmaster’s dominance has led to ridiculous service fees, scalpers galore and exclusive contracts that exploit venues and artists. The moronic approval of venue operator and artist management giant Live Nation’s merger with Ticketmaster in 2010 produced an anti-competitive juggernaut....
No matter how many followers you have, Twitter polls will help you get into their heads. So you can know what they think, what they want, or what they’re doing. Which will help you determine what you should be...
Facebook and eBay have been warned by the UK’s Competition and Markets Authority (CMA) to do more to tackle the sale of fake reviews on their platforms. Fake reviews are illegal under UK consumer protection law. The CMA said today it has...
As measles outbreaks in the United States and other countries continue to get worse, Twitter is introducing new search tools meant to help users find credible resources about vaccines. It will also stop auto-suggesting search terms that would lead...
This week professor David Carroll, whose dogged search for answers to how his personal data was misused plays a focal role in The Great Hack: Netflix’s documentary tackling the Facebook-Cambridge Analytica data scandal, quipped that perhaps a follow up...
You might think it’s redundant with Instagram Stories, or just don’t want to see high school friends’ boring lives, but ephemeral Snapchat-style Stories now have 500 million daily users across Facebook and Messenger. WhatsApp’s Stories feature Status has 500...
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